Reviko Merchant Terms

These Merchant Terms apply to businesses using Reviko, a service operated by 77 Studio LLC.

1. Merchant Authority

By creating a Merchant account, you represent that you are at least 18 years old and authorized to act on behalf of the business, brand, or organization identified in the account.

2. License to Use Merchant Branding

The Merchant grants 77 Studio LLC a limited, non-exclusive, worldwide license during the service relationship to use the Merchant’s business name, trademarks, logos, graphics, colors, promotional content, and loyalty program information solely as reasonably necessary to provide Reviko.

This includes generating, displaying, distributing, and updating digital loyalty passes through Apple Wallet, Google Wallet, web interfaces, email, WhatsApp, SMS, and other supported channels.

The Merchant represents and warrants that it owns or has sufficient rights to all materials provided to Reviko.

3. Plans and Pricing

Merchant subscriptions are offered on a monthly basis:

The then-current feature set is displayed in Reviko and may evolve over time.

4. Trial

A 7-day free trial may be offered. A valid payment method is required. Unless canceled before the trial ends, the selected plan automatically converts to a paid monthly subscription.

Cancellation during the trial prevents the first subscription charge.

5. Renewal and Cancellation

Subscriptions renew automatically each month until canceled.

A Merchant may cancel at any time. A paid cancellation becomes effective at the end of the current billing period and access continues through that date.

6. No Prorated Refunds

Except where required by applicable law, subscription charges are non-refundable and are not prorated for partially used billing periods.

7. No Additional Usage Charges Without Agreement

Reviko does not impose undisclosed additional usage charges. If Reviko later introduces paid usage-based features, add-ons, or overage charges, the Merchant must be informed and must affirmatively agree before such charges apply.

8. Fair Use for Messaging

Messaging, automation, WhatsApp, SMS, email, API, webhook, or similar features may be subject to reasonable Fair Use limits, technical restrictions, provider policies, anti-abuse controls, and applicable law.

Reviko may restrict abusive, fraudulent, unlawful, or unusually high-volume use that threatens service stability, third-party provider relationships, compliance, or security.

9. Merchant Loyalty Program Rules

The Merchant is solely responsible for establishing earning rules, reward thresholds, qualifying transactions, redemption rules, expiration terms, participating locations, exclusions, promotions, and customer-facing disclosures.

10. Customer Obligations

The Merchant is responsible for honoring valid rewards offered through its program. Reviko provides technology and does not assume the Merchant’s obligations to Customers.

11. Consumer Protection and Marketing Compliance

The Merchant agrees to comply with applicable federal, state, and local laws governing advertising, promotions, consumer protection, privacy, electronic communications, SMS, email marketing, WhatsApp messaging, loyalty programs, and similar activities.

12. Customer Data

The Merchant may use Customer information obtained through Reviko only for legitimate purposes related to its business and in accordance with applicable law.

The Merchant may not sell Reviko Customer lists obtained through the platform, access unrelated Merchant data, use data unlawfully, or send unlawful marketing communications.

13. Messaging Consent

Where consent is legally required for marketing, automated texts, WhatsApp messages, or similar communications, the Merchant is responsible for ensuring that appropriate consent has been obtained and honored.

Reviko may provide technical tools for recording consent, but such tools do not replace the Merchant’s legal obligations.

14. Prohibited Programs

Merchants may not operate programs involving unlawful goods, services, promotions, or activities prohibited by applicable Apple, Google, Meta, Stripe, messaging provider, or Reviko policies.

15. Fraud

Merchants may invalidate loyalty activity reasonably determined to result from fraud, manipulation, duplication, or abuse.

16. Platform Compliance

The Merchant agrees that Reviko may modify, suspend, or remove a pass or feature where reasonably necessary to comply with Apple, Google, Meta, Stripe, infrastructure providers, applicable law, or regulatory requirements.

17. Subscription End

When a Merchant subscription ends:

• no new customers or passes may be issued;
• operational automations may stop;
• dashboard access may be restricted or disabled;
• existing passes may be updated to indicate that the loyalty program is inactive; and
• the Merchant remains responsible for obligations already earned by Customers where applicable.

18. Intellectual Property Claims

The Merchant is responsible for claims arising from trademarks, logos, images, promotional materials, or other content supplied by the Merchant.

19. Indemnification

The Merchant agrees to defend, indemnify, and hold harmless 77 Studio LLC and its affiliates, officers, employees, contractors, and agents from claims, losses, liabilities, damages, and reasonable expenses arising out of the Merchant’s loyalty program, products, services, rewards, marketing, content, violation of law, infringement of third-party rights, or misuse of Customer data.

20. Suspension

Reviko may suspend Merchant services for fraud, non-payment, security risk, legal risk, platform policy violations, unlawful activity, infringement complaints, or material abuse of Reviko.

21. Governing Law and Venue

These Merchant Terms are governed by the laws of the State of Florida. Subject to any rights that cannot legally be waived, disputes shall be brought in state or federal courts located in Miami-Dade County, Florida.

22. Contact

77 Studio LLC — Reviko

2 South Biscayne Boulevard, Suite 3200, Miami, FL 33131, United States

Legal: legal@reviko.io

Support: support@reviko.io